I absolutely loved the lobby's welcoming décor and cozy seating areas. It was such a relief to find accessible spaces that made moving around easy for us seniors. Truly a thoughtful touch in the hotel’s design!

More supportive chairs in the lounge areas.

We enjoyed the snack options in the lobby and the spacious room, perfect for relaxing after a long drive. Loved the new feel!

The standard queen room was spacious and comfortable.

Breakfast was poorly restocked and lacked variety.

Spacious room, great coffee shop. Breakfast ran out quickly and lacked options.

The staff was incredibly friendly, and the room was clean and comfortable. However, the breakfast was quite disappointing, with limited options and some cold items. More attention to detail in room cleaning would be beneficial for overall improvement. Still, the location is great for exploring nearby attractions.

Here’s why it’s a mixed review

This hotel boasts a fresh atmosphere with large, clean rooms featuring comfy beds. The Grab N' Go breakfast is a nice option for a quick start to your day.

The breakfast lacked warmth and variety, leaving so much to be desired. Staff responses to feedback were notably indifferent, impacting the overall experience.

Customer service needs improvement

The bed was comfortable, and the room felt spacious, giving us ample space to unwind after our day trips.

The Holiday Inn was a gem! Their breakfast staff rocked my mornings with good tunes and awesome recommendations for local spots. Plus, those snack options in the lobby? Totally hit the spot after a long drive!

Check-in was a bit wonky with multiple charges on my card before I even got to the hotel. A little communication would’ve gone a long way, but the room was still cozy and clean overall.

A beautiful new hotel featuring spacious, clean rooms with comfortable beds, perfect for relaxation. The friendly staff and pleasant atmosphere made for a great stay. Enjoyed the grab-and-go breakfast, which was convenient for a light morning meal. The location is ideal with numerous dining options nearby, including an excellent Nobu restaurant just next door. However, the breakfast could benefit from a bit more variety, and the lobby snacks were great, but some were not restocked promptly during busy hours.

Nice stay, but some bumps!

The room was super cozy and nicely decorated. Staff was friendly, but it took a while to check in because they weren't sure about procedures. My room was at the end of the hall, which made it tough for me to get around. Breakfast was pretty basic, mostly prepackaged stuff, so not much variety there. Dined at the bar, which was a nice touch!

great hospitality and a comfortable escape near nashville with clean rooms and a lovely pool area

A beautiful new hotel with friendly staff.